Privacy
Privacy - URL Download

Privacy Policy

Last Updated: December 24, 2024

This Privacy Policy describes how URL Download (“we”, “us”, or “our”) collects, uses, and protects your information when you use our service at urldownload.now.

1. Information We Collect

When you use URL Download, we may collect the following information:

  • URLs submitted: The web page addresses you enter for downloading
  • Timestamps: When downloads are requested
  • Basic analytics data: General usage statistics to help us improve the service

We do not collect:

  • Personal identification information (name, email, etc.)
  • Account credentials (we don’t have user accounts)
  • Payment information (the service is free)

Important: The analytics data we collect (URLs, timestamps) is not associated with any personal information. We do not link this data to individual users, and the service can be used completely anonymously.

2. How We Use Your Information

We use the collected information to:

  • Provide and operate the download service
  • Monitor and analyze usage patterns to improve the service
  • Diagnose technical issues and errors
  • Maintain security and prevent abuse

3. Third-Party Services

We use the following third-party services to operate URL Download:

  • Vercel: Hosts our website and serverless functions. Vercel may collect technical data such as IP addresses for security and performance purposes. Vercel Privacy Policy
  • Neon (PostgreSQL): Stores analytics data about downloads. Neon Privacy Policy
  • OpenAI: Powers our error analysis feature to provide helpful error messages. When a download fails, error information may be sent to OpenAI for analysis. OpenAI Privacy Policy

These service providers only have access to the information necessary to perform their functions and are obligated to maintain the confidentiality of your data.

4. Cookies and Tracking

We do not use cookies or similar tracking technologies. The service operates without requiring any cookies to be stored on your device.

5. Data Sharing

We do not sell, trade, or otherwise transfer your information to third parties for marketing or advertising purposes.

We may share information only with the service providers listed in Section 3, solely for the purpose of operating and improving the service.

6. Data Retention

  • Download logs: Retained for service operation and analytics purposes
  • Error data: May be temporarily processed by our error analysis system

We retain data only as long as necessary for the purposes described in this policy.

7. Your Rights (GDPR)

If you are located in the European Union, you have certain rights under the General Data Protection Regulation (GDPR):

  • Right to Access: You can request information about the data we hold about you
  • Right to Rectification: You can request correction of inaccurate data
  • Right to Erasure: You can request deletion of your data (“right to be forgotten”)
  • Right to Restrict Processing: You can request that we limit how we use your data
  • Right to Data Portability: You can request a copy of your data in a portable format
  • Right to Object: You can object to certain types of data processing

To exercise any of these rights, please contact us at hey@urldownload.now.

8. Data Security

We implement appropriate technical and organizational measures to protect your information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure.

9. Children’s Privacy

URL Download is a general-audience service. We do not knowingly collect personal information from children.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be effective immediately upon posting to the website. We encourage you to review this policy periodically.

11. Contact Information

If you have any questions about this Privacy Policy or our data practices, please contact us at:

Email: hey@urldownload.now

Address:
Eleftherias St, 14
8560, Cyprus

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