Privacy Policy
Last Updated: October 16, 2026
This Privacy Policy describes how URL Download (“we”, “us”, or “our”) collects, uses, and protects your information when you use our service at urldownload.now.
1. Information We Collect
When you use URL Download, we may collect the following information:
- URLs submitted: The web page addresses you enter for downloading
- Timestamps: When downloads are requested
- Download details: Whether the download succeeded or failed and why, its type, size, and duration
- Country: Derived from your IP address by our hosting provider; the IP address itself is not stored in our logs
- Browser identifier: A random identifier stored in your browser (see Section 4), used to count how often the service is used again
- Basic analytics data: Visits, pages viewed, device type, and the site you came from, collected by Yandex Metrika and Google Analytics (see Section 3)
We do not collect:
- Personal identification information (name, email, etc.)
- Account credentials (we don’t have user accounts)
- Payment information (the service is free)
Important: The browser identifier is random and contains no personal information. We do not link it to your name, email, or any account, and the service can be used without one.
2. How We Use Your Information
We use the collected information to:
- Provide and operate the download service
- Monitor and analyze usage patterns to improve the service
- Diagnose technical issues and errors
- Maintain security and prevent abuse
3. Third-Party Services
We use the following third-party services to operate URL Download:
- Vercel: Hosts our website and serverless functions. Vercel may collect technical data such as IP addresses for security and performance purposes. Vercel Privacy Policy
- Neon (PostgreSQL): Stores analytics data about downloads. Neon Privacy Policy
- OpenAI: Powers our error analysis feature to provide helpful error messages. When a download fails, error information may be sent to OpenAI for analysis. OpenAI Privacy Policy
- Yandex Metrika: Measures visits to urldownload.now and uses cookies to do so. Yandex Privacy Policy
- Google Analytics: Measures visits to urldownload.now and uses cookies to do so. Google Privacy Policy
These service providers only have access to the information necessary to perform their functions and are obligated to maintain the confidentiality of your data.
4. Cookies and Tracking
We store the following on your device:
- Analytics cookies: Yandex Metrika and Google Analytics set cookies on urldownload.now to count visits and tell new visitors from returning ones.
- Browser identifier: The download tool keeps one random identifier in your browser’s local storage. It is sent with each download so we can see how often the service is used again.
We do not use cookies for advertising. You can delete these cookies and the local storage entry at any time in your browser settings. Details are in our Cookie Policy.
5. Data Sharing
We do not sell, trade, or otherwise transfer your information to third parties for marketing or advertising purposes.
We may share information only with the service providers listed in Section 3, solely for the purpose of operating and improving the service.
6. Data Retention
- Download logs: Retained for service operation and analytics purposes
- Error data: May be temporarily processed by our error analysis system
We retain data only as long as necessary for the purposes described in this policy.
7. Your Rights (GDPR)
If you are located in the European Union, you have certain rights under the General Data Protection Regulation (GDPR):
- Right to Access: You can request information about the data we hold about you
- Right to Rectification: You can request correction of inaccurate data
- Right to Erasure: You can request deletion of your data (“right to be forgotten”)
- Right to Restrict Processing: You can request that we limit how we use your data
- Right to Data Portability: You can request a copy of your data in a portable format
- Right to Object: You can object to certain types of data processing
To exercise any of these rights, please contact us at hey@urldownload.now. To find or delete records linked to your browser identifier, include it in your message: it is the visitorId entry in your browser’s local storage for app.urldownload.now.
8. Data Security
We implement appropriate technical and organizational measures to protect your information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure.
9. Children’s Privacy
URL Download is a general-audience service. We do not knowingly collect personal information from children.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be effective immediately upon posting to the website. We encourage you to review this policy periodically.
11. Contact Information
If you have any questions about this Privacy Policy or our data practices, please contact us at:
Email: hey@urldownload.now
Address:
Eleftherias St, 14
8560, Cyprus
